Parts & Service Manager – New Holland

Available at New Holland, PA 17557 USA

PowerPro Equipment is an Outdoor Power Equipment Dealership with 10 locations, representing fantastic equipment – Exmark, Hustler Turf, Scag, Spartan Mowers, Toro, Intimidator, Mahindra, Branson, Ventrac, Stihl and more!

We are looking for a strong leader to serve as the Parts & Service Manager for our New Holland, PA location. The ideal person will be responsible for overseeing & driving the success of the Parts & Service Departments!

Job Type: Full-time

Pay: annual salary range of $60,000.00-$80,000.00 (negotiable based on experience)

Benefits:

• 401K account + company match
• Health insurance + HSA + company contribution
• Dental insurance
• Vision insurance
• Life insurance, ST/LT disability insurance
• Paid holidays & floating holidays
• Vacation & sick paid time off

Qualifications:

• High school degree required
• 5 years of experience in Outdoor Power, Construction, Lawn & Garden Equipment sales & service preferred

Skills:

• Basic understanding of mechanical equipment customer service practices
• Proficiency in English
• Basic Math skills
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with a customer service focus
• Ability to perform under pressure and address complaints in a timely manner

Responsibilities:

• Greet customers with a positive and supportive manner
• Provide functional and financial oversight of the Parts Department
• Manage ordering, purchasing, and inventory of parts
• Manage the financial performance of the Service Department, including revenue and expenses
• Oversee technicians’ schedule and ensure efficiency and profitability levels are achieved
• Assist in developing the annual budget and meet the budgeted targets for revenue and expenses
• Assist Customers in identifying the correct part; provide lookup assistance and source the correct part per the Customer request
• Provide support to the Service Department on parts requests and pull inventory for technicians